Terms of Use

Last updated 4 September 2026 · Effective 5 October 2026

These Terms govern your use of Glimps, the photo and video sharing service operated by Glimps Labs Ltd ("Glimps", "we", "us"), 12 Halyard Yard, London SE1 4RG, United Kingdom. By creating an account or using Glimps you agree to these Terms.

The short version on illegal contentIllegal content is not allowed on Glimps. We look for the most serious kinds ourselves: terrorism content, child sexual abuse material and other "priority" illegal content under the UK Online Safety Act 2023. We remove it as fast as we can, often before anyone sees it. If you report illegal content, we take it down quickly once we confirm it. If you report an intimate image of you shared without your consent, we take it down, and copies of it, within 48 hours at the latest. "Keeping you safe from illegal content" explains how, and "The technology we use to find illegal content" explains the automated tools we use.

Contents: 1. Who can use Glimps · 2. Your account · 3. What you can post · 4. Content moderation · 5. Reporting content · 6. Keeping you safe from illegal content · 7. The technology we use to find illegal content · 8. Recommendations and ads · 9. What our risk assessment found · 10. Ending the agreement · 11. Liability · 12. Changes and governing law · 13. Help and accessible formats

1. Who can use Glimps

You must be at least 13 years old. If you are under 18, you need permission from a parent or guardian. You must not have been previously suspended from Glimps.

2. Your account

You are responsible for keeping your login details safe and for everything that happens under your account. Tell us straight away at Contact if you think someone else has access.

3. What you can post

You own the content you post. You give us a licence to host, display and distribute it on Glimps so the service works. You must follow the Community Guidelines. In short: no illegal content, no harassment, no spam, no impersonation, no content that sexualises minors, no content that infringes someone else's rights.

4. Content moderation

We review content that is reported to us and content our systems flag. Actions we may take: remove the content, limit its reach, restrict features on your account, or suspend or close your account. We use a mix of automated tools and human reviewers. Automated tools are used for spam detection and for identifying content that matches known illegal material. Decisions that remove content or restrict an account are reviewed by a person before or shortly after they take effect.

If we act on your content or accountWe tell you what we did and for how long, the facts and circumstances we relied on, which rule or law applied and why your content or account falls under it, and whether automated tools were used to detect the content or to make the decision. We also tell you whether the decision followed a report from someone else or our own review. And we tell you how to challenge it: you can appeal any moderation decision within 6 months at Appeal a decision, take the dispute to a certified out-of-court dispute settlement body, or go to court. No account is needed to appeal, even if the decision restricted yours. Appeals are reviewed by a person who was not involved in the original decision.

5. Reporting content

Anyone, with or without an account, can report content they believe is illegal or breaks our rules. Use "Report" on any post, comment, Loop or profile. When we have decided, we tell you the outcome, how to appeal it, and whether automated tools were used in handling your report or reaching the decision. See the Help Centre for details on how reports are handled.

6. Keeping you safe from illegal content

What counts as illegal content. Illegal content is content that amounts to a criminal offence under UK law. The most serious kinds are called priority illegal content. These include terrorism content, child sexual exploitation and abuse (CSEA) content, and content linked to other serious offences such as threats to kill, harassment and stalking, hate offences, fraud, the sale of drugs and weapons, encouraging suicide, and sharing intimate images without consent. The Community Guidelines list them in full.

How we keep priority illegal content on Glimps for as short a time as possible. We don't wait for reports. We look for the most serious content ourselves, and we treat each type differently:

Terrorism content. Every photo and video is checked at upload against industry-shared databases of known terrorist content, and matches are blocked before they are published. Captions, comments and profiles are scanned for terms and links associated with proscribed organisations. Flagged content is hidden at once while a trained reviewer checks it, within 2 hours. We report confirmed terrorism content to the police where the law requires or allows it.
CSEA content. Every photo and video is checked at upload against databases of known child sexual abuse material maintained by child protection organisations, and matches are blocked automatically. A specialist team reviews content our tools flag as possibly new abuse material as a top priority, within 1 hour. Confirmed material is removed, the account is closed permanently, and we report it to the National Crime Agency.
Other priority illegal content. Automated tools and user reports flag this content for review. High-risk content is hidden or has its reach limited while it is reviewed, and we decide within 24 hours.

How we take down illegal content once we know about it. We may learn about illegal content from a user report, a report from someone without an account, a trusted organisation, the police, a regulator, or our own tools and staff. However we learn about it, we act swiftly. A reviewer assesses the content, and if it is illegal we take it down. We decide within 24 hours of a report, and sooner for the most serious content. To report content, use the Report option on any post, comment or profile, or the report form on our Contact page, which works without an account.

Intimate images shared without consent: 48-hour takedown. If someone shares an intimate image or video of you without your consent, you or someone acting for you can send us an intimate image report through the Contact page. Tell us where the content is. Once we receive the report:

we take the reported content down as soon as reasonably practicable, and no later than 48 hours after we receive it;
within the same 48 hours, we use image matching to find and take down any other content on Glimps that is the same or substantially the same as the reported content, such as re-uploads, crops or edited copies; and
we tell you what we did.

We won't take content down under this process only where, after checking, we decide that (a) the content is not intimate image content, or (b) the person who reported it is not the person shown in it and is not acting for them. If we decide this, we tell you why. We still assess the content against our other rules and the law.

7. The technology we use to find illegal content

We use automated technology, called proactive technology in the Online Safety Act, to help us meet the duties described under "Keeping you safe from illegal content". Here is what we use, when we use it and how it works:

Technology	When it is used	How it works
Hash matching	When a photo or video is uploaded, and when we re-check stored content against updated lists	A unique digital fingerprint ("hash") of the file is compared with fingerprints of known terrorist and CSEA material, and with images we have already removed, including intimate images taken down under the 48-hour process. A match is blocked or removed. This technology doesn't "look at" the image in any other way.
Image and video classifiers	When a photo or video is uploaded	Machine-learning models estimate how likely it is that content is, for example, possible new CSEA material, graphic violence or nudity. High scores send the content to a human reviewer and may hide it until a decision is made.
Text and link detection	When captions, comments, bios and direct messages are posted	Keyword lists and models detect terms and links connected to terrorism, the sale of illegal goods, fraud and threats. Matches are flagged for review, and known malicious links are blocked.
Behaviour signals	On an ongoing basis	Patterns of account activity, such as mass messaging of accounts that don't follow the sender, or fast re-uploading of removed content, are used to flag accounts for review.

Automated decisions. Content that matches known illegal material is removed automatically. Any other removal or account restriction is decided, or checked, by a person, as explained under "Content moderation". These tools can make mistakes.

8. Recommendations and ads

Your Home feed, Discover and Loops are ordered by a recommender system that uses your activity (likes, follows, watch time, saves) and the popularity and recency of content. You can switch to a chronological feed of accounts you follow in Settings. Ads are labelled "Sponsored". We explain why you see a specific ad under "Why am I seeing this ad?".

9. What our risk assessment found

We regularly assess the risk of illegal content and harm on Glimps. Our most recent assessment, completed in August 2026, found:

Higher risk: intimate image abuse and sextortion, grooming through direct messages, and fraud through fake accounts. The potential harm is severe, particularly to under-18s.
Medium risk: harassment and threats, and the sale of drugs. The potential harm ranges from moderate to severe.
Lower risk: terrorism content, because content is checked at upload and new accounts reach few people. The potential harm is still severe if such content appears.

The measures we describe for illegal content respond to these findings.

10. Ending the agreement

You can delete your account any time from Settings. We can suspend or close accounts that repeatedly or seriously break these Terms.

11. Liability

Glimps is provided as is. To the extent allowed by law we are not liable for indirect losses. Nothing in these Terms limits liability that cannot be limited by law.

12. Changes and governing law

We will tell you at least 30 days before material changes take effect. These Terms are governed by the laws of England and Wales. Users in the EU keep the protections of their local consumer law.

13. Help and accessible formats

"Keeping you safe from illegal content" and "The technology we use to find illegal content" are linked from every page footer ("How we tackle illegal content") and from the Report screen. These Terms are available in large print and as audio on request at Contact, and the web version works with screen readers. If anything is unclear, ask us at Contact.